Privacy Policy

Last updated: August 24, 2026

UD Packaging respects the privacy of visitors, customers, and business contacts who use our website, request quotations, or communicate with us about strapping and industrial packaging solutions. This Privacy Policy explains what information we may collect, how we use it, and the choices that may be available to you.

This policy applies to information collected through https://udpackaging.com/, related contact forms, RFQ forms, email communications, and other business interactions connected with this website.

Who We Are

UD Packaging provides information, product guidance, and quotation support for B2B packaging and strapping needs. For privacy questions or requests, please contact us through our Contact Us page.

Information We Collect

We may collect information that you choose to provide, including your name, company name, job title, email address, phone number, country or region, shipping or project details, product requirements, message content, and any files or specifications you submit with an inquiry.

We may also collect technical and usage information when you visit the website, such as IP address, browser type, device information, pages viewed, referring pages, approximate location inferred from IP address, timestamps, and interactions with forms or website features.

Please do not submit unnecessary sensitive personal information through our website forms.

How We Use Information

We use information to respond to inquiries, prepare quotations, recommend suitable packaging or strapping solutions, provide customer support, communicate about orders or projects, improve website performance, protect against spam or misuse, maintain business records, and comply with applicable legal or operational requirements.

Cookies And Website Analytics

Our website may use cookies and similar technologies for essential site functions, security, form operation, performance measurement, analytics, and marketing measurement where enabled. You can usually control cookies through your browser settings. Blocking some cookies may affect how parts of the website work.

Contact Forms, RFQ Forms, And Business Communications

When you submit a contact form, request a quote, or email us, we use the information you provide to understand your packaging requirements, evaluate product fit, respond to your request, and continue relevant business communications. We may keep records of these communications to manage customer service, quotations, and follow-up.

How We Share Information

We may share information with service providers that help us operate the website, host data, deliver email, process forms, analyze website performance, secure the site, or support business communications. We may also share information when necessary to respond to your request, coordinate logistics or service support, comply with law, protect rights and safety, or handle a business transfer such as a merger, acquisition, or asset sale.

We do not intend to use contact information submitted through RFQ or contact forms as a standalone product for sale.

International Transfers

Because website visitors and business inquiries may come from different countries, information may be processed in locations where our team, hosting providers, or service providers operate. Privacy rights and transfer requirements may vary depending on your location and applicable law.

Data Retention

We keep personal information for as long as reasonably needed for the purposes described in this policy, including responding to inquiries, managing business relationships, maintaining records, resolving disputes, improving security, and meeting legal or operational requirements. Aggregated or de-identified website analytics may be retained separately.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no website, email system, or internet transmission can be guaranteed to be completely secure.

Your Privacy Choices And Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or restriction of certain personal information. You may also ask us to stop using your information for certain communications. To make a request, please contact us through our Contact Us page. We may need to verify your identity before completing a request.

Children’s Privacy

Our website is intended for business users and is not directed to children. We do not knowingly collect personal information from children under 13 through this website.

Third-Party Links

Our website may link to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. Please review the privacy notices of those websites before submitting information to them.